Relax, Rejuvenate, Restore
Are you guilty of not setting aside time for yourself? So many of us lead crazy busy lives as we juggle work and families and don’t take time to slow down for a little self-care. A visit to the spa is an excellent way to recharge your batteries and leave with a spring in your step.
It has been a little over a year since Lisa McFadden became the new owner of Steveston’s well loved Raintree Wellness Spa. She had been looking for an opportunity to purchase a spa in Richmond and serendipitously, former Raintree owner Barbara Bell had been looking for the right fit to pass on the spa she opened in 2004. The women met and connected. Barbara worked with Lisa for a smooth transition and introduced her to the spa’s many loyal guests.
It is an honour for Lisa to carry on the tradition of meeting the high standards Raintree’s customers have come to expect, while building her own relationships with the staff and clients, and bringing some fresh ideas to the business.
Relaxation begins the moment you enter Raintree Wellness Spa where guests are offered a chocolate, served a cup of Raintree’s own tea and provided with a warm neck wrap.
Lisa spent most of her career in corporate environments, including acting as manager of a multi-unit medical spa. She says, “It was during this time that I really hit my stride and confirmed what I had long suspected, that I really wanted to manage my own business.” Lisa’s parents were a source of inspiration; when she was young they owned and operated their own businesses, including a couple of delicatessens. She remembers spending a lot of time sitting on a stool in the kitchen watching them work.
Her management skills are a natural fit for her new business. Lisa mentions, “I love the planning, marketing and business functions of the business. I really enjoy meeting our guests and hearing how much they love coming to Raintree.”
“It is the team that makes Raintree special. They are the heart of the spa.” Lisa McFadden
Collectively the staff has decades of esthetics and bodywork experience. They regularly refresh their skills and knowledge through training opportunities. “I have been so impressed with the connection our team makes with each of our guests, and how rewarding that is for both the staff and guests,” Lisa says.
Lisa points out how fortunate she is to have the experienced leadership of Raintree’s esthetics manager, Laurie Watt. Laurie has been working at the spa for five years.
“We love making people feel good and seeing the transformation from when they walk in to when they leave.” Laurie Watt
Lisa’s husband Derek Sopha has his own full-time career in cosmetics manufacturing but he is always ready to lend his handyman skills to the spa. Lisa lovingly refers to Derek as Raintree’s “facilities engineer” as he is always there when she needs him.
Clients come from across the Lower Mainland to take advantage of Raintree’s top-notch treatments and attentive care. “The spa’s mission is to deliver an authentic, genuine connection to each guest with a commitment to the highest standards of excellence allowing guests to relax, rejuvenate and restore their mind, body and spirit,“ Lisa says.
One of the most popular services is the Vichy shower treatment, which is not offered at many spas. On its own or in conjunction with one of Raintree’s body treatments, hydrotherapy helps increase the blood circulation, hydrates the skin and delivers a soothing waterfall massage to relax the body and relieve tension.
During a Vichy shower treatment, you lie on a padded table, with the shower jets above you. Always draped with towels for your comfort and modesty, the warm showerheads deliver a full body experience. Warm water cascades over the entire length of your body and falls onto the tiled floor where it drains away, leaving only relaxation and rejuvenation in its wake.
Raintree has its fair share of male clients. Lisa smiles when she mentions, “It’s not too girly here.” Services designed for gents include a pure performance facial, a back buff, men’s manicure, power pedicure, and the “manscaping” treatment to remove unwanted chest, back, shoulder or brow hair, in addition to the wide range of massage and body treatments that are available to all guests.
Sandal season is almost upon us and pedicures are another client favourite. Raintree can accommodate up to three clients at a time, which is a fun activity to share with friends. Mother’s Day is approaching and a gift certificate for a spa treatment is a perfect way to say thanks for all you do, mum.
Lisa moved to Richmond as a teenager and had always wanted to live in Steveston. Her dream came true in 2007 when she and Derek moved to Steveston village. They adore the relaxed small town charm. Lisa says, “I would rather shop locally than get in my car to drive elsewhere. I received a vintage bike for my birthday and I can’t wait to ride it around Steveston with a basket to hold my local shopping!”
The satisfaction of operating her dream spa in her favourite community is exceptionally rewarding for this new business owner. Lisa concludes, “It feels like a home, not just a business. It is very empowering to work with a group of engaged, professional women and to offer our guests an opportunity to feel completely relaxed and restored.”
Raintree Wellness Spa
125-13020 No. 2 Road
Richmond BC V7E 6S3